Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 361.703.5290 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Ashley HomeStore’s Premium Protection Plan provides:

Automatic Registration

No forms to mail. No numbers to call. You are automatically registered at the time of purchase and are eligible to receive immediate coverage.

On-The-Spot Assistance

Sometimes tough stains just need a little TLC. Our knowledgeable specialists can provide expert tips that might just resolve your issue right away.

Expert In-Home Service

Need more than a little elbow grease? Our professional craftsmen will visit your home to perform specialized cleaning or repair.

Product Replacement

In the event that we’re not able to clean or repair your furniture, you’ll receive a replacement.

It’s that simple

Ashley Premium Protection Plan PDF
Ashley Premium Protection Plan PDF